Contact
Talk to Straude.
Email support
Write to hey@straude.com for product questions, account help, privacy requests, data access or deletion requests, security coordination, press inquiries, and partnerships. Support is handled asynchronously by email.
Help us find the right context
Include the Straude username, public profile URL, CLI version, and a short description of what you expected and what happened when those details are safe to share. Never email passwords, authentication tokens, private prompts, source code, customer data, or other secrets. For CLI problems, command output with home-directory paths and tokens removed is usually enough to begin investigating.
Security reports
Use a clear subject such as “Security report” and provide reproducible steps without accessing or sending data that does not belong to you. Review the published security policy for the current reporting address and disclosure guidance.
Before you write
The CLI reference covers installation, login, syncing, how to collect usage without submitting it, automatic pushes, and troubleshooting. The privacy policy explains the data Straude can and cannot access. Agents can also consult the machine-readable instructions and sitemap before asking for navigation help.
Straude is operated by Pacific Systems, Inc. d/b/a Straude in the United States.